Legal
Privacy Policy
This website is owned and operated by Christopher Elbow Chocolates, LLC(“we,” “us,” or “our”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information in the following ways:
- Direct input. Information you provide directly to us, such as your name, email address, phone number, and any message you submit through a form on this site, or details you provide when placing an order or signing up for updates.
- Web server logs. Our web servers automatically log standard technical information whenever you visit this site, such as your IP address, browser type, device information, the pages you request, and the date and time of your visit.
- Cookies.We use cookies — small text files stored on your device — to keep the site working properly and to understand how the site is used. You can control or disable cookies through your browser settings; doing so may affect how parts of the site function.
- Analytics tools.We use Google Analytics and Microsoft Clarity to help us understand how visitors use this site — for example, which pages are viewed and how visitors navigate the site. These tools may use cookies and similar technologies to collect this information on our behalf.
Marketing Emails
If you sign up to receive marketing emails from us, those emails may contain web beacons (also called tracking pixels) that let us measure whether an email was opened. These web beacons do not collect personal information beyond that basic engagement signal. You can unsubscribe from marketing emails at any time using the link included in each email.
How We Use Information
We use the information described above to:
- Respond to inquiries and fulfill orders you place with us;
- Operate, maintain, and improve this website;
- Understand aggregate usage trends through our analytics tools;
- Send marketing communications you have opted in to receive, and measure their effectiveness; and
- Protect the security and integrity of our website.
How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate this site and the analytics tools described above, each of whom is only permitted to use the information to provide services to us. We may also disclose information if required to do so by law, or in connection with a merger, acquisition, or sale of company assets.
Data Retention
We retain information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your Choices
You can control cookies through your browser settings, opt out of Google Analytics tracking using Google’s browser add-on, and unsubscribe from marketing emails at any time using the link in those emails. If you have questions about the information we hold about you, contact us using the details below.
Children’s Privacy
This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy, contact us at info@elbowchocolates.com or 816.842.1300.